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FAQ

Have a question about your upcoming service?

New to Flick Anticimex and want more information on the chemicals we use and whether you and your family are in safe hands? You've come to the right place. Feel free to give us a call on 0800 101 969 if your question is more specific and is not available below.

 

Are the chemicals safe for my newborn baby?

All chemicals used are not harmful to you or any infants. We do also service childcare centers and hospitals with the same chemicals.

Will the service be harmful to my pets?

The chemicals will not be harmful to your pets. We do however recommend removing any food or water bowls before the service and then replacing the bowls 2 to 3 hours after the service is completed.

Treated sand and granules may be used for ants and in such cases dogs may try to eat them. However it will not be harmful due to their body size in comparison to the amount they are eating. Bait stations are closed and will not harm larger pets.

Do I need to leave my home during the service?

No, you do not need to leave your home during the service. The products we use are perfectly safe to use around pregnant women, people with asthma and allergies. For misting however, the home must be vacated for a minimum period of 5 hours. Vacating the premises is necessary because the insecticide formulation is dispersed under pressure into the air inside the home (like what would occur if you dispersed a giant Mortein can).  So it stays suspended in the airspace which people breath. The formulations we use for this incorporate chemistries/molecules which break down over the no-entry period.  There are no (or very minimal) residues left. This varies a little and depends upon the actual active ingredient in the formulation. Most of the formulations we apply are water based.  Some products contain small amounts of solvents or emulsifiers (which are ‘carriers’ of the active ingredients within the formulation). 

I’m pregnant; can I be at home during the service? Are these products safe for pregnant women?

By all accounts yes. These products are registered for the uses which we deploy them for. However, we are not laboratory chemists or chemical engineers, so this clarification should come from the manufacturers.

Are your chemicals environmentally friendly?

The vast majority of gels, sprays and other pest control formulations available to the pest management industry in the present day are researched and manufactured with the health and safety of people, non-target species and the environment as a top priority. The same can be said for the Flick Anticimex Pest Control service methodology.  

The modern day pesticide formulations/active ingredients Flick prefer and use, are loosely referred to as ‘new generation’ pesticide products.  They are manufactured to break down over time, therefore avoiding any potential to compound and build-up in our diverse array of sensitive eco-systems.  We are selective in what we use, how we apply it and where we apply it.

How long does it take for the chemicals to take effect?

The chemicals will take effect once applied in and around your home. We do however recommend waiting 21 days after the service before reporting any pest sighting so as to allow time for the service to take full effect.

Should I clean my house before or after the service?

It is recommended to clean your home before the service so as to not wash away any of the chemicals that the technicians have placed around your home and as beneficial preparation which will enhance the results of the treatment.

How long should I wait until I can clean my house?

You should wait approximately 5-7 days before cleaning your home. However, if it is an imperative that you clean within the waiting period, it is recommended to leave an inch around any skirting boards in your home to avoid washing away any chemicals. Exteriors of windows and doors where treated for spiders should be given 1 to 2 weeks before cleaning off the residues.

What happens if it’s raining on the day?

If there is only slight rain on the day, then the service can be carried out as per normal as the rain will better help the chemicals to soak in the treated areas.

However, if there is a heavy downpour of rain, our technician can firstly service inside your home and return another day to complete the service outside your home. Alternatively, you can call our office to reschedule the service at a later date if the rain is heavy or persistent.

What happens if it rains the day after the service?

As above, a light rain will not have an effect on the chemicals placed around. Normally, it should not adversely affect the treatment to a great degree. If the treatment was compromised at all, it would be only in the case of heavy or persistent rain and only in the areas away from the buildings where completely exposed to heavy rain.  

Will the chemicals stain my carpet or ruin any furniture?

No, the chemicals will not cause damage to your home or furniture. Carpets are not stained during a standard treatment. In the case of carpet beetle and flea treatments where the entire carpeted areas are treated, the Flick technician would test a small obscure area of carpet if in doubt. 

Do I need to remove anything from my cupboards or move any furniture?

No, there is no need to remove any items from within your cupboards during standard treatments. This maybe required with pantry pest or fabric pest treatments however. There is usually no need to move or re-arrange any furniture.

How long will the service take?

The duration of the service is dependent on the size of your home and the types of pests that are being treated. Call our office on 0800 101 969 if you would like the estimated length for your particular service.

Where about in my home do you service?

With your permission, our technician can service all areas of your home. Commonly treated areas are inside and outside of the house. If it is accessible, our technician will also service your roof and underneath your house.

How often should I have a service done?

We recommend having an annual Timber Pest Inspection and a General Pest Service annually or bi-annually. However, depending on the type of pest infestation a more frequent service period may be recommended to ensure your home is safe and protected.

Do you do services on weekends?

Yes, we can organise services on Saturdays if it is more suitable.

How do I make my payment?

You may pay by cash, cheque or credit card on the day of the service to our technician or you can call our office and make a payment over the phone.

For Amex cards there is a 3.75% surcharge.

Is there a guarantee/warranty period?

Yes, all our services are accompanied by warranty periods. The warranty time frame will vary depending on the service performed. Please enquire with our staff in regards to these warranties on 0800 101 969.

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